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Warranty

Your LAVAŽ brand motion lamp is warranted by LAVAŽ World InternationalŽ against defects in workmanship or materials for 90 days from the date of purchase. Within the 90 day warranty period, if for any reason (other than a burned-out bulb, dead batteries or misuse) your LAVAŽ brand motion lamp does not run properly, then contact us.

 This warranty shall be void if the LAVAŽ brand motion lamp has been subjected to abuse, negligent handling, disregard of operating instructions or attempted repair by anyone other than the manufacturer. U.L. Listed.


FAQ's

Q. Why is my globe cloudy?

A. First, we'll assume that you're referring to the globe of your LAVAŽ lamp. If that is in fact correct, the only reason the globe will become cloudy is if the motion lamp has been shaken, stirred, moved, dropped, or caught in an earthquake while the LAVAŽ blobs are warm. We're sorry to inform you that this is probably a permanent problem. If this unfortunate event should ever happen to you again, you may be able to save your lamp if you immediately turn it off and let the wax settle to the bottom of the globe and completely cools. Then, turn the lamp on until the wax breaks up and as soon as it begins, shut the lamp off again until it cools. Running the lamp in these short "bursts" may result in a clear lamp.

Q. Why do the LAVAŽ blobs stay as a glob at the bottom of the globe?

A. The base of your unit may not be getting hot enough, or, conversely, may be getting too hot. (see the Illustrations below) If it isn't moving there are two things to check:
1) Check your bulb to be sure it isn't burned out.
2) Be sure not to use the lamp beyond recommended time which results in over heating.

Q. Why do my LAVAŽ blobs break up into a multitude of little balls?

A. Each LAVAŽ brand motion lamp has its own personality and these formations are often a normal occurrence. This can also be a symptom of the lamp overheating because it has been operating for too long.

Q. Why are there speckles of light on my globe?

A. Each globe is made of glass and is likely to have manufacturer's marks and bubbles, both of which are normal.

Q. Why did the liquid color fade in my motion lamp?

A. Ultraviolet rays, my friend. If you allow your lamp to sit in direct sunlight, the sun's rays can cause the color to fade. Unfortunately, it's also permanent.

Q. Why is there airspace at the top of the globe?

A. The reason for the airspace is to allow for the expansion of the liquid as it heats up. To allow for this space, there may be as much as a 2" gap from the top.

Q. How do I remove the light bulb?

A. Sometimes the light bulb can be difficult to remove. This is not a defect. To remove the bulb, unplug the LAVAŽ brand motion lamp, press down lightly on the bulb and turn counterclockwise. If the bulb resists, don't give up—with a little persistence, it will come out.

Q. What type of replacement light bulbs do I need?

Model Name OZ. Bulb Wattage, Model Number and Common Name Our Item Number
Accents 8 15 Watt (Sewing machine bulb. Really small.) 5015-6
Classic 20 25 Watt (Refrigerator bulb.) * We do not stock.
Dollar General 20 25 Watt (Mini floodlight bulb w/ a frosted lower half.) * We do not stock.
32 oz 32 40 Watt A15 (Appliance bulb.) 5032-6
Wizard, Starship 32 40 Watt SN11 * 5034-6
BJ's 52 40 Watt A15 (Appliance bulb.) 5032-6
Giant, Lava Grande (motion), Queen 250 100 Watt 100R20F (Floodlight bulb.) 5010
Lava Grande (Glitter) 250 60 Watt Floodlight Bulb 5060
Humungo   200 Watt (Standard base.) We do not stock.

Use & Care

Operating and caring for your LAVAŽ brand Lamp is pretty straightforward. However, because of their unique engineering, all LAVAŽ brand motion lamps need to be handled carefully to insure a trouble-free life span. Below are a few important points of note.

Turn Me On, Light Me Up and Watch Me Melt

During initial warm-up of your LAVAŽ brand motion lamp, the coil in the globe may tend to stand on end or float to the top of the globe. If this happens, keep your LAVAŽ brand motion lamp operating for four hours or more to allow the secret "LAVAŽ" material to become completely melted. The coil should then automatically drop to its correct position at the bottom of the globe. If the coil does not drop down, then twirl the globe GENTLY in the base and the coil will drop. Do not shake and handle with care!

Uncommon Conditions

Although no two LAVAŽ brand motion lamps will function the same, the patented LAVAŽ design will produce a characteristic flow. The charts below demonstrate a normal flow along with several abnormal conditions.

just right too cold Slightly too warm too hot! Way too hot!
Just right! Too cold—
check the bulb
Slightly too warm Too hot! Way too hot!!

The Original LAVAŽ Brand lamps do not require special bulbs, but each lamp does require a bulb specific to its design. Please consult the chart below before purchasing replacement bulbs for your LAVAŽ brand lamp.

How To Ruin Your LAVAŽ brand lamp

With proper care, your LAVAŽ brand lamp will last a really long time. There are, however, a few no-no's that can mess up your LAVAŽ lamp.

  • Do not loosen or remove the bottle or screw cap on globe. Breaking the seal will ruin your product and VOID YOUR WARRANTY!
  • Do not move or shake your LAVAŽ brand motion lamp while the LAVAŽ blobs are "WARM." This will cause your LAVAŽ brand motion lamp to become cloudy and permanently malfunction!
  • Operation or storage of a lamp in direct sunlight will cause colors to FADE.
  • Never operate your motion lamp for more than 10 hours at a time. This will insure proper operation and a long globe life.
  • DO NOT store in temperatures where the globes can freeze.

Safety Dance

This portable lamp has a polarized plug (one plug is wider than the other). As a safety feature, this plug will only fit in a polarized outlet one way. If the plug does not fully fit in the outlet, then reverse the plug. If you still encounter problems, then call a qualified electrician. Never use with an extension cord unless the plug can be fully inserted. DO NOT ATTEMPT TO DEFEAT THIS SAFETY FEATURE.

Your LAVAŽ brand motion lamp operates at a very warm temperature. The glass globe and base will become "HOT!" Do not handle your LAVAŽ brand motion product while it is still operating or hot to the touch.

Health and Materials Info

All LAVAŽ products are nonhazardous. However, should you need specific health or materials information, call 630-315-3300 and ask for Consumer Service during regular business hours, Monday through Friday, 8:00 a.m. to 4:30 p.m. CST, or contact RMPDC after hours at 303-739-1110 or visit their web site at http://www.rmpdc.org.


Lava World's replacement bulb chart click on this link- http://www.lavaworld.com/bulb_info.pdf


LAVAŽ, LAVA LITEŽ, LAVA WORLD INTERNATIONALŽ and the configuration of the LAVAŽ brand motion lamp are registered trademarks of Haggerty Enterprises, Inc. The configuration of the globe and base of the motion lamp are registered trademarks of Haggerty Enterprises, Inc. in the U.S.A. and in other countries around the world. Š2005 Haggerty Enterprises, Inc. All rights reserved.

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D Electronics LLC
205 E Butterfield Rd #116
Elmhurst, IL  60126
US
Phone: 630-913-8433
Fax: 630-832-1355

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